Sabtu, 16 November 2013

DEMONSTRATES THE DIFFICULTY IN TERMS OF ENGLISH LANGUAGE

For me personally learn English was not that hard actually, but that became difficult due to the fact we do not often use or may not ever use, that's what I've experienced at this time, because my experience at my first high school I am required to speak English so I was used to, but at my high school when I had not been using the English language anymore but just learn how to use it alone, is the main factor why we can not speak English because we rarely use both in and talks of another. Because if we never use in the sense of not speaking English was a major factor, and that is difficult in English as well in reading spelling, perhaps there who can not pronounce it correctly.
This is a hard us learn English or speak English, with no intention and belief we certainly can speak English and English is the language that most of us enjoy because not only can speak Indonesian but we can also speak English and use also we can place it in the right place. For me personally the level of difficulty of learning English is because we rarely used it even once we use in our everyday lives. If in terms of writing, it is because we rarely write to train during the talks of why we are so hard to understand what is being said, but if we are reading and writing we certainly could easily grasp and understand.

Kamis, 14 November 2013

COMPLAINT LETTER

03 Market Street
Val Haven, JTC 27311

11 November 2013

Customer Service
Cool Sports, LLC
2811 Green Terrace Road
Asterville, WA 65435

Dear Sir or Madam:

I have recently ordered a new pair of soccer cleats (item #6542951) from your website on 15 September. I received the order on 23 September. Unfortunately, when I opened it, I saw that the cleats were used. The cleats had dirt all over it and there was a small tear in front of the part where the left toe would go. My order number is AF26168156.

To resolve the problem, I would like you to credit my account for the amount charged for my cleats; I have already went out and bought a new pair of cleats at my local sporting goods store so sending another would result in me having two pairs of the same cleats.

Thank you for taking the time to read this letter. I have been a satisfied customer of your company for many years and this is the first time I have encountered a problem. If you need to contact me, you can reach me at (021) 8408392.

Sincerely,

Marzaya

Marzaya
Supervisor



REPLY LETTER

2811 Green Terrace Road
Asterville, WA 65435

14 November 2013

Supervisor
Aston Soccer Shop
03 Market Street
Val Haven, JTC 27311

Dear Marzaya

Thank you for taking time to contact Cool Sports, LLC to explain the issues that have occurred recently. We regret any inconvenience you have experienced, and we assure you that we are anxious to retain you as a satisfied customer.

Our Customer Satisfaction Team is reviewing the information you sent us and conducting a full investigation in order to resolve this matter fairly.

If you need further assistance, you may contact us at (021) 8409265.

At the conclusion of our investigation, we will contact you about our findings. Thank you for giving us the opportunity to assist you.

Sincerely,

Intan

Intan Sari
Customer Service



Senin, 04 November 2013

INQUIRY LETTER



27 th March 2013

PT. MARZAYA
Cloud Clothes Distro Of Indonesia Product
Lhokseumawe No.02
ACEH 1345

Dear Mr and Sir,
When we attended jakarta fair, we visited your stand and we are very interested in the results of garment exhibited.
Associated with it, can we have the details of your products with thw sample, and the tem of payment and price list, besides it also can you give us details of discounts, and delivery time after an order. If the results are satisfactory and the terms can be a greed upon, we will do a big order as soon as possible.
We look forward to receiving your reply  soon.

                                                Sincerely

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